Last updated July 29, 2026

Booking Policies

These policies explain how GTA Elite Cleaning handles service requests and appointments. Your confirmed quote or booking details will identify the scope agreed for your service.

Estimates and confirmed scope

Quotes depend on property size, condition, access requirements, timing and selected add-ons. Deep cleaning, move-in or move-out cleaning, Airbnb turnover and commercial work may require a scope review before confirmation.

Appointments

An online request or quote form submission is not a confirmed appointment until GTA Elite Cleaning confirms the service details, date and price. Please provide accurate information so the correct time and scope can be planned.

Access and safety

Clients are responsible for providing safe, timely access and advising us about pets, parking, building requirements or conditions that may affect service. Do not send alarm codes, card numbers, government identification or other sensitive access credentials through the public website form.

Changes and rescheduling

If you need to change or reschedule an appointment, contact GTA Elite Cleaning as soon as possible at 289-689-0924. Availability and any terms applying to the confirmed booking will be reviewed with you.

Satisfaction concerns

If something included in your confirmed cleaning scope was missed, contact us promptly and we will review the concern with you. This wording does not promise a refund or free return visit unless GTA Elite Cleaning confirms one for the specific concern.

Contact

Questions about a booking can be sent to gtaelitecleaning@gmail.com or discussed by calling or texting 289-689-0924.